Lowongan Kerja Senior Manager, Retail Vertical Jakarta Selatan

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Jabatan: Senior Manager, Retail Vertical

Perusahaan: NielsenIQ

Deskripsi Pekerjaan: Job Description

About the job

NielsenIQ Retailer Vertical (RV) simplify and streamline collaboration between retailers and suppliers by providing a joint set of tools through a shared platform. Now, you can access diverse data sources, visualizations, and analytical tools that help you differentiate your brand while keeping your retailer’s perspective top of mind. With you and your retailers using the same tools, you’ll be able to deliver mutual growth with speed, accuracy, and consistency.

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.


Client Servicing

Maintain an accurate, complete, up-to-date, and insightful client business profiles to be shared with senior management

Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials

Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the market place

Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews

Ensure the implementation of Client Management Process for the assigned accounts and be able to add value to those key clients

Identify and recommend enhanced and new services that answer clients’ business needs

Lead the client servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement

Provide product solutions and benefits to client business issues/opportunities by developing strategic initiatives for each client

Develop plans to cross-sell and introduce new services to current clients

Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company’s quality standards

Build and maintain ongoing relationships with the identified key persons within the client organization

Attend client planning meetings and contribute by matching Nielsen products to client needs

Ensure staff are trained to handle client requirements

Assist in ensuring adherence to the approved company policies on business conduct/ethics when servicing clients

Financial Management

Achieve revenue, profitability, quality, speed of delivery, and productivity targets as assigned

Contribute to overall team plan by generating revenue and/or cost-savings ideas

Functional / Technical

Maintain accurate and up-to-date knowledge of research techniques and applications

Provide value-added analyses and respond to special requests

Manage data quality issues by overseeing data inquiry process

Recommend improvements in work processes within area of responsibility

Organizational Management and Development

Ensure alignment of operating systems and processes that will enable the division to achieve its overall business objectives

Work across functional business units to support organizational initiatives and business needs

Promote inter-departmental and inter-divisional communications and teamwork

About you

Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute sales strategy and plan, and be accountable to sales operations, such as forecast and pipeline management. A proven people leader, who is passionate about developing and growing talent, who has a track record of building morale and high engagement among their team members. A team player, who has the ability to collaborate with peers, and contribute to the management team of NielsenIQ Indonesia.


  • BA / BS Required (MBA desirable)
  • 6 to 10 years experience in FMCG / Service / Retail industry
  • Working knowledge of statistics and multivariate analysis
  • Working knowledge of research techniques and methodologies
  • Project management experience
  • Effective verbal and written communication in both Bahasa Indonesia and English
  • Good knowledge of using both Microsoft Office and Google Suite

Additional Information

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit .

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Perkiraan Gaji:

Lokasi: Jakarta Selatan

Tanggal Lowongan: Wed, 11 Aug 2021 03:21:30 GMT

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