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Lowongan Kerja IT HELPDESK Jakarta Selatan – Kuningan, Jawa Barat

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Berikut ini informasi lowongan kerja IT HELPDESK di Jakarta Selatan – Kuningan, Jawa Barat bagi kamu yang sedang mencari informasi tersebut.

Jabatan: IT HELPDESK

Perusahaan: PT Mitracomm Ekasarana Business Process Service

Deskripsi Pekerjaan: Persyaratan

  • PRIA
  • MIN PENDIDIKAN S1 TEKNIK INFORMATIKA
  • MIN IPK 3,00
  • MAX USIA 26 TAHUN
  • PENGALAMAN KERJA 6 BULAN IT HELPDESK/IT SUPPORT

Tanggung Jawab

Deskripsi Pekerjaan

  • Provide single contact of service enquiries and day to day support on all issues and requests related to the system and the services, including operation support ,technical advice, problem resolution, escalation, incident management, problem management and security management
  • via telephonic/web/email/fax enquiries.
  • Logging of service calls and documentation of all user requests and incident/problem resolutions.
  • Escalate problems to 2nd and 3rd level support with agreed SLA if necessary.
  • Trouble shooting PC hardware, notebook,PDA, Printer/print server,MS win, internet browser,standard microsoft software,lotus notes clients and other inhouse application problems
  • Able to work shift including weekends and public holidays.

Disclaimer: melamar pekerjaan di Karir.com tidak dipungut biaya

Tentang Perusahaan

PT MitraComm Ekasarana was established in 1999 as a sister company of Phintraco Group, with office located at The East Building 15th Floor, Jl. Lingkar Mega Kuningan Kav. E3.2 No. 1, Jakarta 12950, Indonesia. By the end of 2006 PT MitraComm Ekasarana enlarge its business with a new unit named Contact Center Division to provide Contact Center Outsourcing, Manpower Outsourcing, Contact Center Training, Premium Video Contact Center, Business Process Outsourcing and Hosted Contact Center

Perkiraan Gaji:

Lokasi: Jakarta Selatan – Kuningan, Jawa Barat

Tanggal Lowongan: Fri, 29 Apr 2022 22:59:29 GMT

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